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Can users save and resume a form submission?

Yes, users can save an incomplete form submission and continue filling out the form at a later time. To enable this feature, go to SettingsAdvancedSubmissions and check the option Allow respondents to save the submission and resume later.

Save and Resume Form Submissions

A new button will show up at the bottom of your form: Save for later. When clicking it, users will be given a link and instructions for using it.

Save and resume form submission

When accessing the link, users will see the form with the content they have already filled out. They simply need to continue filling out the form and click Update Submission when they are finished.

The link for resuming the entry is also sent by email to form respondents. Just select the email field from your form in the Reply-to-email dropdown in Notifications.

6 comments

  1. Hello:

    One of our customers got a problem when she saved her form. She told us that after she opened the saved form link and hit “Next page” button a popup came in saying “Error [object Object]”. We verified and it’s true.

    What could have triggered that error? Can the data she introduced be retrieved? Is there any way to save the form or she has to start to fill the form from scratch?

    Thanks.

    1. Hi Rafael! For this kind of situations, please address your need of assistance to our Customer Care team. Please provide them as many details as possible to start an investigation( steps to reproduce the issue, screenshots, etc). Get in touch with them directly from your account or from our Contact Page. They will be more than happy to assist you.
      Thank you!

  2. When you send an email with the link so customers can resume filling out their form, the address they receive it from is 123formbuilder. I would like to change that address to my address. I think they probably wont notice it in their in-box. How can we change that?

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