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Managing form submissions

Your form submissions are stored on our servers and are available to you in the Submissions section. This is where the information provided by… Read more

Customizing the progress bar

The progress bar is displayed to show how far along a user completed the form. It is a user-friendly component that shows the activity on the… Read more

Choosing the right field type

123FormBuilder is equipped with all the field types that you might need for building your form. In this article, you will learn how to choose… Read more

Change the design of your dividers with CSS

CSS makes designing web forms so much easier. With basic coding knowledge, you can create stunning looking forms and customize its design according to your… Read more

Add a divider/separator on the form

Dividing your form up into sections is a great approach to create a user-friendly form. Dividers are useful for creating a well-structured form and make… Read more

Set an expiration date and time for a form

Setting an expiration date and time for a form can be useful on many occasions. Not all forms are meant to receive submissions all the time.… Read more

How to make your forms GDPR compliant

As you all know, the GDPR laws are applying to all organizations that process personal data of EU citizens, even when not operating in the… Read more

Change the account’s language

Our platform is available in the following languages: English Spanish Portuguese Russian French Dutch Deutsch First, sign in and then click the down arrow next… Read more

How to remove pages

The single-page form is great, however, for longer forms, it's best to create multi-page forms. Divide your forms into sections and this way users… Read more

How to add a custom prefix in a field

123FormBuilder, the web form & survey online builder, released a new feature called Add prefix inside the field. The prefix maximum length is 4 characters.… Read more

How to connect forms with your own database

123FormBuilder is a professional web form builder that not only creates user-friendly contact forms but also covers them with many features that you might find… Read more

How to connect web forms with a CSV database file

Connect web forms with a database by using our Virtual database and dynamic prefill app integration. Starting with our Corporate plans you can benefit… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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