When cancelling, you can choose to keep all your data safe until you need it again by activating the Dormant plan and paying a monthly fee of 5$/month. Otherwise, all your data (forms, collected submissions, and files) will be deleted in 30 days after the last payment or cancellation, whichever happens last. If you cancel your subscription and don’t activate our Dormant plan in 30 days, you will need to re-create the forms in case you want to use 123FormBuilder in the future.
You don’t need the dormant plan if your 123FormBuilder account complies with our basic plan features.
Before activating the dormant plan, head over to your website and unpublish your current forms. If you don’t do this before switching to Dormant, your forms will display the following error message:
Now, let’s get started. Follow these easy steps to activate Dormant:
To re-activate your previous subscription, head over to our Pricing page.
We indicate what was your subscription type before your Dormant subscription (*Your previous plan). Here you can also opt for a higher plan.
If you decide to cancel your paid subscription and to keep your forms, you will need to remove any advanced features that aren’t available on the Basic Plan. Remove the following features to avoid penalties: