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My 123FormBuilder – Google Drive integration fails to work. Why?

If your 123FormBuilder – Google Drive integration fails to work, check that all your form fields are labeled. If at least one form field hasn’t got a label name, the integration will fail.

Once you have finished applying the changes to your form, disconnect and reconnect to your Google Drive account in the 3rd Party Apps section. Your 123FormBuilder – Google Drive integration should now work accordingly.

2 comments

  1. Hi! I have a form, which worked few years and was updated to google sheets. In 2016 updating was stopped, I have no idea why?
    I reconected Applications to google account – it is ok! But now I can’t make my google sheets to be updated. I got emails about “Google drive integration error – data couldn’t be send. There was an error while sending data from the following submission to your Google Drive account.” Why and how to fix it?

    1. Hello Natalia,
      Is it possible that you made some changes to the fields recently or they haven’t been all labeled? If this is indeed the situation, please make the changes and try to make the integration again with Google Drive.
      If you need further assistance, please contact our support team by sending an email to support@123formbuilder.com and will provide you with more answers.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
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