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My form reports display inaccurate data. What to do?

Form reports display inaccurate data whenever you change the choice fields of your form, but haven’t updated the reports themselves. If you change the options of your choice fields (radio buttons, checkboxes, dropdowns),click on the Update Report link on the bottom page of your report.

reports display inaccurate data

You’ll need to update each report you use. Start by updating the default report and continue one by one with your customized reports (if you have any). This will avoid your reports from displaying misleading data after you have deleted and changed some choices in your Form Editor.

 

2 comments

  1. I’d like a Report and I selected 5 columns. However, your sample report with 16 columns stays there. I clicked on update, and something was sent I’m told, but my 5 column report is nowhere to be seen. What am I doing wrong?

    1. Hello,

      Looks like your scenario needs further investigation made by our support team.

      Please include all the details and also the form’s link in an email and send it to support@123formbuilder.com.

      They will reply to your email shortly afterwards.

      Thanks.

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