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Setting Up Payments in 123FormBuilder

In the Payments section, you can set up payment integrations for your free online order form, such as details regarding the type of payment you accept, assign prices to your items and customize notifications. Click on the links below to find out all there is to know about forms with payment integration. Payments are available on the Platinum plan or higher.

Payment Form

(Click on the the logos below for more information)

PayPal Order Forms

PayU Order Forms

Authorize.net Order Forms

Sisow Order Forms

PayPal Pro Order Forms

PayPal Payflow Order Forms

Stripe Order Forms

Braintree Order Forms

PayFast Order Forms

FreshBooks Order Forms

Feel free to use any of these payment processors. You can add as many payment processor you want on the same order form.

If you are using another version, check out this article with the same subject.


  1. How much do you charge to use a merchant account, such as square?

    I had a purchase of $40.00 and it is saying that I was credited only $27.00. Are you charging me in order to connect my credit card to the form?

    1. Hello Lakisha! You purchased our monthly Platinum Plan which allows you to connect your forms with a payment processor, such as Square. With this subscription you can receive payments through your forms. Check our here our Features Matrix for more details. If you have additional questions, please contact us through this page

  2. Hi,

    I’ve had notifications for a payment being made last week (over 5 business days) and still have not received the payment into my linked account. Is this normal?


  3. Is it possible to remove the PayPal button from the form? Not everyone will select to pay online and those folks will be confused if a PayPal button shows up.

    Go to this form: https://wix.123formbuilder.com/form-4762184/

    Go to Payment Options and Enrollment Selection page

    Select automatic withdrawl.

    Go to the last page and select a class. Now you’ll see there’s still a PayPal button. I want to remove that.

    1. Yes, you can select for the Payment Summary to appear on the Thank You Page of your form. This option will remove the payment gateway buttons from the form.
      Please go to Settings – Payments – Calculations – Summary and Discounts and select Show payment summary after form is submitted.

      This works great with forms with multiple payments methods. More details about this subject: https://wix.123formbuilder.com/docs/can-online-payment-be-optional-on-my-order-form/

      1. Hello Ashley,
        If you choose to apply discounts to certain products sold through the form, you need to generate a Coupon code in the
        Settings->Payments->Calculations tab and that code will have to be entered manually by the user before submitting the form and be redirected to the Payment Processor.
        Unfortunatelly, the platform doesn’t support a feature where the discount is automatically applied.
        Don’t hesitate to contact us at support@123formbuilder if you have more questions regarding this matter

    1. Hello Ashley,
      The scenario can be achieved indeed by using the Conditional Logic section on the form.
      One of the possibilities is to assign values to the fields for each of the numbers of purchases a user makes.
      For example: for the first 1-4 number of purchases you setup the same value ($59) and then for the ones from 5-9 ($49) and so on. After you assign all the values, you use the Field Rules to show up the price according to the number of items that is being chosen.
      If you require further support please contact us at support@123formbuilder and we will gladly help you setup your scenario.

  4. My form has both Credit Card and Paypal enabled. Both show up on the order form. However, when a user selects PAYPAL, and PURCHASE, they are taken to the credit card form.

    Why is this happening and how can we fix this?

  5. I can set up a radio button from the client to set up a 12, 24 or 36 month recurring payment. How do pass that number to PayPal?

    1. Hello Rachel,
      In the PayPal configuration tab for the recurring payments the maximum value accepted is 12 months. Unfortunately such a long period of time is impossible to setup. If you need more information, please contact us at support@123formbuilder.com.

  6. Hi
    I am currently using the free version of 1,2,3 FormBuilder. I don’t need to add a secure payment portal right now because I only need to display a cost summary of the items ordered.
    Based on what I have read it should be free. I have assigned values to all my fields but I don’t know how to link the “submit” button of my form to the cost summary that should display after submitting the form. There is only a thank you page showing up and payment summary is not among the options offered which are: thank you page, report, webpage, quiz results etc.
    How can I link my form to the cost summary with a free version?
    Thank you!

    1. Hello Poulain,
      In order to show the Calculations on the form without making an integration with a Payment Processor you have to add a Number Field to the form which will sum up all the fields containing values. In the Calculations section you create a formula using this field to add a total value. If you require more assistance you can contact us at support@123formbuilder.com

  7. I’m seeking to create a customer experience as follows:

    1. Our personnel generates an invoice record in our application (which is built in Quickbase).
    2. Customer receives an email with a PDF attachment of the invoice, along with a PAY NOW button.
    3. Customer clicks that button, and is taken to a web page where they can pay the invoice, using credit card or ACH. Could this be a 123formbuilder, with an invoice number and prefilled payment amount? After payment it would be nice to redirect them to our website.
    5. Our application receives a notification (via API call) that an invoice has been paid.
    6. Our application sends a thank you receipt to customer.

    I can take care of 1, 2 (except for the link in the PAY NOW button), and 5. I need an application that can help me formulate the link underlying the PAY NOW button, as well as a payment page. It would be nice if the customer could save their info for future payments, since many of our customers are repeat.

    1. Hello,

      Thank you for reaching out to us.

      Regarding the PDF attachments, you could create a custom autoresponder when going to Settings –> Notifications –> Form User and attach the file there. Your users will receive it after submitting your form.

      If you need to receive payments through your form, you can integrate them with a payment processor starting with our Platinum plan. All the credit card information for your users to add will appear after submitting the form. This is the best way for the form to send all the information to the payment processor in order for your users to complete the payment based on the choices selected on the form.

      The receipt will be sent from the payment processor’s account that you integrated with your form. Also, if you are using PayPal, for example, you can enable the recurring payment for it, which means that your users will automatically be charged once in a while, according to the option set up.

      For redirecting the users back to your web page, you can use the Thank You Page section of the form.

      Please do not hesitate to contact us at support@123formbuilder.com for more information regarding your scenario.


    1. Hello Kasey!

      Unfortunately, payments are triggered only after the form is submitted and not before. If you want to make sure that your form users pay you after submission, leave them instructions on the form on how the payments will be processed and what they must do to successfully complete the payment on both ends.

      For further assistance, don’t hesitate to contact our Support Team at support@123formbuilder.com or via our contact form.


  8. It would be nice to have such a high-calliber payment system as Square.
    Can we expect this in the near future?

    1. Hello Michael!

      We already have a request regarding a 123FormBuilder – Square integration. Follow this link http://wix.123formbuilder.com/docs/square-payment-integration/. You can vote this request when logged in your 123FormBuilder account. If the request receives enough votes, we will add it to our To Do List.

      In the Features Request section you can suggest new features for our platform. The suggestion will be published in order for other users to vote it. Take a look at our existing requests here http://wix.123formbuilder.com/docs/category/documentation/feature-requests/.

      If you have other suggestions or requests, go to the Features Requests section and click on Suggest Feature

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