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Managing your form submissions

Your form submissions are stored on our servers and are available to you in the Submissions section. This is where the information provided by your submitters is centralized, so that you can get an overview of the submission status, analyze individual entries and manipulate all data. You can access the submissions of a form either from the My Forms section, when selecting your form, or by pressing the Submissions tab above, when creating or editing the form.

Submissions

18 comments

  1. Hello. I have a form with multiple questions which submits into a Google Sheet, autopopulated by submissions.

    It works really well.

    I have mapped certain columns to my ERP for import.

    But if I change the form, presumably the column values will also change and the ERP will import the wrong columns. Any way of locking certain questions to certain columns?

    Thanks for a great tool.

    Tom

    1. Hi Tom! If you add new fields on your form,, the column order will change and might affect your ERP import. Basically, with Google Drive each field creates an unique dedicated spreadsheet column. I suggest you to finish your form and only after mapping it with your ERP’s columns.

    1. Hi Dorothy! When you upgrade to any paid plan the footer of the form (which contains our backlink) will be removed completely. You can add your logo in the form header. Check out our article here.

  2. I have an opt-in page with a simple name and email contact form. If they submit that form, then it brings them to a sales page with a form that once again will ask them for name and email in addition to all the other information we need for their purchase. I don’t want the customer to have to fill out their contact information twice, so I’m wondering if there is a way for 123 Form Builder to auto-fill the parts of the sales form that they just filled out on my opt-in page?

    1. Hello Clark! It might be possible by using our redirect with custom variable feature on your own webpage URLs. However, we will need to test it out to see if it works on your webpages. This highly depends on the backend of your webpages. Please get in touch with us and we will be able to further check. Thank you!

    1. Hi William! After you add an email field to the form, please go to your form’s Settings section – select Notifications – switch to the Form User tab and there you can enable the autoresponder or/and the submission copy. The submission copy will be the same email template that you receive, as the owner of the form.
      Thanks!

  3. What if a respondent wants to edit the submission they have already sent in? For example, let’s say they used a registration form to commit to an event, and then had to cancel their own registration. How does the respondent do that?

    1. Hi Cheyenne,

      You would need to enable the Allow respondents to edit delivered submissions at a later time option under the Settings -> Advanced -> Submissions section. The edit submission link will be included on the Thank You Page and sent via email to the address included on the form.

      It would be recommended to also enable the Resend notification e-mail every time the submission is edited option so that you receive a notification when the submission is edited.

      Thanks.

    1. Hi David!

      Yes, by integrating with Google Drive, a spreadsheet will be created for that specific form.

      When a new entry is made, the spreadsheet will be automatically populated.

  4. When I build a form, I understand the data is stored on your database, but what security do you offer/guarantee for that data? Is it possible to have the data go directly to a google doc, and not remain on your server?

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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