Data Management

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How can form users upload multiple files on my form?

By default, the File Upload field can upload a single file only, but if you enable the multiple files feature, your form visitors can… Read more

Duplicate Reports

Reports can be duplicated with all their content and data. To duplicate a report, go to the Reports section and follow the steps below:… Read more

How to filter reports based on submission status?

This filter works only when the option Allow respondents to save the submission and resume later is enabled (in Settings → Advanced). It refers… Read more

Can I save reports as PDF files?

Yes, you can save all your form reports as PDF files on your computer or device. It can be the default report or a… Read more

Can I publish my form report on a web page?

Yes, you can use an iFrame code to retrieve the URL of the report and add it to your web page. The code looks… Read more

Do file upload fields work for iOS and Android mobile devices?

Yes, with iOS only for versions above 5.1.1.( 3GS or newer). Mobile devices that use iOS version 5.1.1 or lower are not compatible with… Read more

Can I filter reports based on quiz results?

Yes, you can. In the Reports section of your form, when creating or editing a report, click on the Report Filters bar to expand… Read more

Can I filter reports based on payment status?

Yes, you can filter reports based on payment status. In the Reports section of your form, click to edit or create a report. Next,… Read more

Uploads Visibility

All files that have been uploaded through your online forms appear as downloadable links in the Submissions section, when viewing each submission separately (in… Read more

Can I save the column width in the Submissions table?

Yes, you can. Go to the Submissions section of your form and use the mouse to resize the table columns as you need. Hover… Read more

How to resend multiple submissions at the same time?

Go to the Submissions section of your form and select the submissions you want to resend by ticking the checkboxes on the left. You'll… Read more

How to download multiple files from the Uploads Manager?

Use the File Upload field on your form to receive files uploaded by form users. Each of these files are stored in the Uploads… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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