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What are partial answers without deduction for online quizzes?

Unlike partial answers with deduction, partial answers without deduction do not cancel out correct answers when incorrect answers have been selected on the same… Read more

How to allow users to self-approve their submissions?

You can create self approval forms with 123FormBuilder, so that form users can approve the data they submitted by email. To allow users to… Read more

How to pass user input from one form to another?

There are cases in which you want to redirect users from one form to another. The two forms may contain common fields and you… Read more

Approval of submission

Sometimes, form submissions need to be approved by somebody in your staff before being considered complete. In Settings - Notifications - Form Owner Options - Reply-to email select the email… Read more

Can I resend the email notification when users edit delivered submissions?

Yes, you can have the email notification resent when users edit delivered form submissions. To enable the resending of email notifications, go to the… Read more

Can I resend the confirmation message when users edit delivered submissions?

Yes, confirmation messages (autoresponders) can be resent when form submissions are edited by users after delivery. To have the confirmation message resent, go to… Read more

Can users preview the submission summary before sending the form?

Yes, users can preview a summary of their form submission before sending the form. This is especially useful with order forms. Customers can review… Read more

Advanced features for your web forms

In the Settings → Advanced section, you can do the following: Allow respondents to save the submission and resume later. Allow respondents to edit… Read more

How to add JavaScript code to the Thank You page?

If you want to add Javascript code to the Thank You page of your form, you can do that in the Settings → Advanced-… Read more

Can I remove the autofocus from the first field?

Yes, you can. The autofocus on the first field is usually useful, but there are situations when it gets in the way of a… Read more

Can I add a custom JS script to my form?

Yes, you can. Go to Settings-Advanced- Form tab and tick the option Add a JS script to your form. Paste the script URL in… Read more

Can form users edit delivered submissions at a later time?

Yes, users can edit their submissions even after they have sent them. To enable this feature, go to Settings - Advanced and tick the option Allow… Read more

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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