Exact matches only
Search in title
Search in content
Search in posts
Search in pages

Customize Emails

In Settings – Notifications, you can create and customize new email templates. This way, you have control over the content of the notification email that is sent when your form is submitted to you and your form users.

Email Notifications allow you to specify the sender name and email used in notifications, to select the form field that contains the reply-to email, to customize a relevant message subject and to establish reference IDs for form identification.

You can select more advanced options, besides Reference ID, as follows:

    • Add the entry ID at the end of your message If you require the entry number for each submission.
    • Add user information (IP, country, browser) at the end of your message If you require the user’s location who submitted your form, by IP Address, Country and web browser (Mozilla, Chrome, Safari, Opera, IE).
    • Add the referrer, if available, at the end of your message If you require the URL of the page, where the form has been submitted, in case you have published the form on several webpages.
    • Attach submission as PDF to the notification email If you want to receive a copy of each submission as a PDF file. Everytime you have a new submission, a PDF file with the submission content will be attached to your email notification. The feature is available for both default and customized email templates.
  • Do not include empty fields in the submitted email If you do not require empty fields to appear in your email notification.
  • Do not include checkboxes that are not selected in the submitted email If you do not require unchecked checkboxes to appear in your email notification.
  • Send emails through your own SMTP server Change the email address of the sender from 123FormBuilder to your email address. Read more on how send emails through your own SMTP server.

You can manage autoresponders in Form User Options, if the option has been enabled.

If you are using another version of our notifications section, check out the following article with the same subject.


  1. I created a form to request services from our organization. I am in need of adding an additional field where individuals completing the form can also add images prior to sending their response. I have browsed this site and also the web and I am unable to find clear instructions as to how to do this. Can anyone help?

    1. Hello Norma,
      In order to collect data such as images or files from your users, you can achieve this by adding a File upload field.
      This way, your users can send you the necessary data you need to collect. If you have other questions please send an email to support@123formbuilder.com

Leave a Reply

Your email address will not be published. Required fields are marked *

Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

Can't find what you're looking for?