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Payment notifications

Payment notifications are messages that are handled on two parts: messages received by the form owner and the ones send to the form user (buyer). Go to the SettingsPayments section of your form, and under Notifications set the way you want to receive the email notification, as follows:

    • The Notify me when user submits form option will trigger the email notification right after the form user has submitted the form. This does not mean the payment has been completed, so in order to receive the notification only after payment has been completed there is the second option
    • Notify me only after payment has been processed. Even if the form user has submitted the form, you will not receive the email notification only after the form users completed the payment process.

Payment Notifications

You can opt to trigger a customized message to your form users after they have completed the payment process on your order form. Tick the option Email users after their payment has been processed and click on the Customize message link to create a notification message.

Type in the text box the Email subject and create your message in the Email message text area. Buyers will receive an email containing this message after purchase.

Payment Notifications

In the end, if you use a WebHook on your order form , you can trigger it only after the payment is completed. Just tick the option to enable it.

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Frequently Asked Questions

Here is a list of the most frequently asked questions. For more FAQs, please browse through the  FAQs page.

Is this service free?
Yes, we offer a free form builder service. Just sign up to the Basic plan and you are all set. This plan is forever free, but you are limited with a few features only, such as 5 forms per account, 100 submissions per month and you have to keep the backlink to 123FormBuilder on your forms. Check out our features matrix for more information.
How many forms can I create?
It depends on the service plan you are on. Higher service plans enable more features, including more web forms for your account. If you need more forms, go to the My Account section of your account and click the upgrade button. To create an unlimited number of forms, either upgrade to the Platinum service plan or higher. Consult our features matrix for more information.
How can I publish my forms?
You can publish your forms in many ways, by using their direct URL or HTML link, embedding them with a JavaScript code, Inline HTML or iFrame, using the Facebook app or the WordPress plugin, using popups, the Blogger code snippet and many more. Once you have created and customized your form, go to the Publish section to complete your work. Read more in our documentation.
How do I change my form design?
You can change the design of your form in the Themes section, which is located in your form settings. We offer a set of more than 30 predefined form themes for your forms, but you can also create your own from scratch. You can customize the submit button, the logo and more. To apply your own stylesheets, all forms come with a custom CSS editor.

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