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How to set up the 123FormBuilder – Wix Contacts integration?

Use the 123FormBuilder – Wix Contacts integration to collect data in your Contacts on Wix, through form submissions. Interact with your website visitors, gather contacts and establish new relationships in a quick and easy manner. The application is automatically enabled once your web form has been added on your Wix webpage.

Important: The integration works only when the online form is submitted on a Wix webpage.

In the 123 Form Builder from Wix, click on the Customize button You’ll be redirected to the panel, where you can associate Wix Contacts fields with your form fields.

Wix Contacts 123FormBuilder

In the Customize window, Wix Contacts fields are located on the left and the form fields can be associated in the dropdowns on the right.
You may attach avatars to your contacts. Just add a File Upload field on your form and match it with the corresponding Wix Contacts field (Photo) in the customization lightbox.

Wix Contacts 123FormBuilder

The fields with asterisk next to them are mandatory to be mapped for the integration to work. That would be the Email field. Make sure to open your Form Editor and make your email field required.

The Message section allows you to add your own text and select other form fields. The field variable from the dropdown list will be replaced with the user input.

Wix Contacts 123FormBuilder

In the Error Handling section specify the email address  that will receive any error messages that may occur while sending data. By default, the email address with your 123FormBuilder account will appear there.

In 123FormBuilder, go to the Settings – Applications- Installed Applications section of your form and you’ll find the Wix Contacts application.
Wix Contacts App

23 comments

    1. Hello Anthony
      You can use Wix Contacts integration to collect data in your Contacts on Wix after the form has been submitted. The application is enabled automatically after the form is published on your Wix webpage.You can customize the application by associating Wix Contacts fields with form fields. If you need more information please contact us on support@123formbuilder.com.

    1. Hello John,

      The submissions you receive are automatically sent to the All Contacts and Contacted Me sections in your Wix Contacts app.

      From there, you can manually assign them to other groups.

      Please do not hesitate to reach out to our Support team at support@123formbuilder.com in case you need further assistance.

      Thanks.

  1. For some reason, the fields are not porting over to the WIX contacts fields as one would intuitively expect. For example, I cannot link the COMPANY NAME in 123fb app to port over to WIX COMPANY NAME. The ‘customize form fields’ option in the advanced menu doesn’t link to WIX fields almost entirely. Is there some linking on your backend to make these more functional?

    1. Hello Steve,

      As a first step, you can try to remove the application and then integrate it again with your form. Make sure you match those fields, so they are sent to your Wix Contacts list.

      Also, note that the data is sent when your users are completing the form from your website and not from its direct link, so the form needs to be published on a website before being accessed.

      Please reach out to our Support team at support@123formbuilder.com, or, through our contact form, in case you require further assistance.

      Thanks!

  2. Hi, Can I easy get all information frpm form to contacts like name, adress, phone, e-mail? I need i to invoicing.

    Thanks.

    Jonas

    1. Hello Jonas!

      I apologize for replying this late. Yes, you can retrieve that information with the Wix Contacts integration. Simply check the box Use custom field associations to send data to Wix Contacts, within the customization lightbox, and map the fields.

      If you require more assistance, don’t hesitate to contact our support specialists at support@123formbuilder.com

      Thanks!

  3. Hi,
    I made the customization and associate Wix Contacts fields with my form fields.

    So now, what should I do into WIX (into my website) to see all submissions made via my 123Form?

    1. Hello Shahravar!

      Your emails from Wix are independent from what you receive from the 123 Form Builder. Whenever someone interacts with your web form, you’ll receive emails to the address you’ve set up in the 123 Form Builder app.

      If you need more assistance, don’t hesitate to contact us at support@123formbuilder.com and our Support Team will get back to you as soon as possible.

      Thanks!

  4. What happens when you have fields on your form which do not match a Wix option? How does the form field transfer?

    1. Hello!

      Only the form fields that are associated to Wix fields will be sent to the contacts list from Wix. The other fields you can find in the Submissions section of your form.

      If you require assistance or have questions, don’t hesitate to contact our support specialists at support@123formbuilder.com

      Thanks!

  5. Is it possible to group submissions into a list within Wix Contacts?

    I am hoping to group submissions via this form to the group “Potential Customers” within Wix Contacts.

    Thanks!

    1. Hello Chloe!

      With the 123FormBuilder – Wix Contacts integration, all contacts that have been created through form submissions appear in Wix, under All Contacts. We do not send contacts to certain contact groups. You can request any improvements or new features on our Feature Requests page.

      For more information or assistance, don’t hesitate to contact our support specialists at support@123formbuilder.com

      Thanks!

  6. Hello. I’ve linked contact form with Wix contacts, but feel that not all contacts come over … How can I export the contacts to Wix format, so I can complete the list?

    1. Hello!

      Have you compared your entries from the Submissions section of your 123FormBuilder account with the ones from Contacts in Wix? Compare the two lists and see if an entry or more are missing in Wix.

      Don’t hesitate to contact our Support Team for any kind of assistance regarding your 123FormBuilder account, via email at support@123formbuilder.com or through our contact form.

      Thanks!

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